Work Order Intake
Import Outlook emails, parse WOs, match stores, and review before dispatch. Data now persists in SQLite. V5 SQLite database persistence.
T&M Projects
Track ongoing projects, crew updates, and office review.
Service Management
Work Order Follow-Up Center
Manage paused and approval-dependent work without losing track of the original work order. Waiting age and matched email updates stay attached to the same WO record.
Backflow Program — V10.6.267
Assembly-driven Backflow PM management. Monthly PMs come from the Outlook Backflow PM schedule, then flow into store-level assemblies, assignment, mobile testing, and invoice packets.
Due PM Stores0
Unassigned0
Linked PM WOs0
Assembly Assets0
Needs Review0
Testing Complete0
Backflow Program Controls
Backflow Test Data Reset
Use this after testing. It keeps permanent stores, assemblies, addresses, months, portals, and asset photos, but clears PM workflow/testing state, mobile state, PM invoice packets, PM timecard events, and completion/invoice test records.
Due Testing / Assignment
This is the replacement direction for the old Backflow PM list: Outlook imports create monthly PM rows here, office assigns a plumber, and Madden Mobile opens the assembly testing workflow.
Store-Level Backflow Assets
Each store owns permanent assembly asset records. The annual PM tests update these same assemblies year after year.
Assembly Asset Library
Haggen blanks are seeded as starter assembly shells. The office can refine locations, make/model/serial/size as records are verified.
Rejected Work Orders
Rejected work is preserved here for audit/history and excluded from active Intake, Dispatch, Schedule Calendar, Dispatch Map, and Madden Mobile workflows.
Rejected Work Orders0
Rejected Work Orders
Handled Outside Madden
Legitimate work orders completed or managed through the existing process during the Madden field pilot. These are preserved for audit/history and excluded from active Madden operations and Madden performance statistics.
Handled Outside Madden0
Handled Outside Madden
Cancelled Work Orders
Cancelled or voided work orders are preserved here separately from customer/Corrigo rejections.
Cancelled Work Orders0
Cancelled Work Orders
Management Reports — V10.6.234
Backflow PM reporting, historical year filters, reset tools, waiting-for-parts visibility, and invoice-ready PM totals.
Report Filters
Total PMs0
Completed PMs0
Remaining PMs0
Completion %0%
Ready For Billing $$0
Waiting For Parts0Avg 0.0 days
Invoice Ready Count0
Submitted $$0
Paid $$0
PDF Compliance0%
PMs With PDFs0
Missing PDFs0
Report Data Source Check
Temporary verification cards to confirm reporting is reading PM billing packets and PDF attachments from the same source as Invoice Queue.
PM Data Management
Reset clears workflow progress only. It keeps the PM schedule rows, customer, store, city, month, portal/email links, and assembly data.
Status Breakdown
Customer Breakdown
PM count, completion percentage, ready-for-billing dollars, paid dollars, and PDF compliance by customer.
Assigned Plumber Workload
Assigned PMs, completed PMs, remaining PMs, waiting-for-parts PMs, and invoice-ready PMs by plumber.
PDF Compliance
Waiting For Parts
| Month | Customer | Store | PM | City | Plumber | Notes |
|---|
PMs Missing PDFs / Reports
| Month | Customer | Store | PM | City | Status | Plumber |
|---|
Today at a Glance
OutlookConnected
VerizonChecking
QuickBooksChecking
CorrigoConnected
DatabaseHealthy
Waiting / Follow-Up0
Corrigo Needs Acceptance0
Corrigo Accepted0
On Lunch0
Internal Time0
Cancelled0
Live Dispatch Map
Loading Google Dashboard Map…
Verizon Vans
Plumber Status
Action Items
Recent Activity
Today's Performance
Calculated from today's live recordsPerformance Details
Madden Mechanical Operations
Activity Log
Search and review the operational activity already captured by Madden.
0 activitiesNewest first
Madden Intelligence Control Room
AI Diagnostics
Live visibility into historical intelligence, recommendation runtime, and completed-job outcome capture.
Loading AI diagnostics…
Live Outcome Capture
CheckingLive Outcomes0
Captured Today0
Audit Revisions0
Invalid0
Last captureNot yet captured
DatabaseWaiting
Recommendation Runtime
CheckingWorker—
Cache Entries0
Historical Jobs—
Indexed Jobs—
Runtime validationWaiting
Python—
Historical Intelligence
CheckingEnriched Jobs—
Knowledge Objects—
Fingerprints—
Historical Outcomes—
Artifacts display “Not installed” when an offline Knowledge V2 package has not yet been promoted into this production repository.
Learning Health
CheckingLive capture—
AI event bus—
Historical artifacts—
Recommendation worker—
Last diagnostics refresh—
Financial Snapshot Verification
B2Enter a work-order number, internal work-order ID, or outcome ID to verify the latest captured financial revision.
No work order selected.
Recent AI Events
CheckingTotal Events0
Events Today0
Successful0
Failures0
No AI events recorded yet.
Outlook → Work Order Intake
This is the original intake board. Outlook now syncs new Inbox messages automatically. Review parsed information, confirm store/address/problem data, then send WOs to dispatch.
Checking live Outlook sync…
Intake Review
| Status | Match | WO# | Location ID | Client / Location | Route | Priority | Category | Problem / Issue | Past History |
|---|---|---|---|---|---|---|---|---|---|
| No drafts loaded yet. | |||||||||
Ready.
Dispatch Board
Assign reviewed work orders to plumbers, schedule time windows, and move jobs through field statuses.
Total WOs0
Ready0
Assigned0
En Route / On Site0
Completed0
Click to view
Dispatch Work Orders
Dispatch | WO# | Client / Location | Problem / Issue | Route | Priority | Assigned Plumber | Schedule | Actions |
|---|---|---|---|---|---|---|---|---|
| No work orders loaded yet. | ||||||||
Ready.
